Refund policy

Returns & Refund Policy

All Sales Are Final:
We do not offer refunds or returns unless the item is faulty or incorrectly supplied.

Damages and Issues:
Please inspect your order upon receipt and contact us immediately at info@grapplerapparel.store if your item is defective, damaged, or if you receive the wrong item. We will assess the issue and work with you to resolve it.

Exchanges:
The quickest way to receive the item you want is to return the original and place a new order separately.

Customers are responsible for all return shipping costs,

European Union – 14-Day Cooling-Off Period:
If your order is delivered within the European Union, you have the right to cancel or return it within 14 days for any reason, without the need for justification.
Items must be returned unworn, unused, with tags attached, and in the original packaging, along with a receipt or proof of purchase. Return shipping is the responsibility of the customer for EU returns as well.

Refunds:
Once we’ve received and inspected your return, we’ll notify you of the outcome.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or card issuer may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved, contact us at info@grapplerapparel.store.